Contact us
Email: kinglesabe@gmail.com
We answer within 2 working days, usually sooner. Safety reports are read first.
If someone is in danger
Don't wait for an email. Call the police on 10111. Children and teenagers can call Childline South Africa on 116, free, any time.
To report a message on FundaRoute, point at it (or press and hold on a phone) and tap the flag. That reaches us faster than email, and the person is not told who reported them.
What to email us about
| You want to | Put this in the subject | Tell us |
|---|---|---|
| Get help with the site or your account | Help | Your username or account email, and what went wrong |
| Cancel, or ask for a refund | Refund | Your team name, the payment date and the amount |
| See, correct or delete your personal information | Privacy request | Your account email. Send it from that address so we know it is you. |
| Report a safety worry or a tutor | Safety | Who, where on the site, and what happened |
| Fix wrong university or bursary information | Correction | The page, what is wrong, and a link to the official source |
Forgot your password? Use Forgot your password? on the sign-in form on the Tutors page. We will never ask for your password by email.